Quality in Community-based Palliative Care Programs


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This session will explore quality measurement and improvement in palliative care.  The focus will be on community-based palliative care, how it differs from hospice quality reporting.

Learning Outcomes: 

  • Describe the need for quality measurement in community-based palliative care
  • Describe the different ways to use quality measurement to improve value

CE/CME Credit: 
Nurse, Physician, Non-Physician Healthcare Professional

Arif Kamal, MBA,MD,MHS

Associate Professor of Medicine and Physician Quality Officer, Duke University Medical Center

Dr. Kamal is a medical oncologist, palliative medicine physician and health technology researcher, Associate Professor of Medicine at Duke University, and Physician Quality and Outcomes Officer at the Duke Cancer Institute. In these roles he studies the development and implementation of novel tools to engage seriously ill persons and their caregivers in their journey with illness, with the ultimate goal of improving quality of healthcare delivery.

Dr. Kamal holds several influential national leadership positions, including with the Physician Consortium for Performance Improvement (PCPI), The Joint Commission (TJC), National Quality Forum (NQF), American Society of Clinical Oncology (ASCO), American Academy of Hospice and Palliative Medicine (AAHPM). He has also won the Association of Community Cancer Centers (ACCC) Innovator Award and was selected as one the Top Influential Leaders Under 40 from AAHPM. He has published over 80 peer-reviewed articles in journals such as JAMA, Journal of Clinical Oncology, Annals of Internal Medicine, and Lancet Oncology. He holds grant funding from the Agency for Healthcare Research and Quality (AHRQ), CMS Innovations Center, and Cambia Health Foundation.

Dr. Kamal received his medical degree from the University of Missouri-Kansas City, completed Internal Medicine residency and Hospice and Palliative Medicine fellowship at the Mayo Clinic, and hematology/oncology fellowship at Duke University. He holds a Masters in Health Science in Clinical Research from Duke University and a Master in Business Administration from the University of Massachusetts – Amherst.

Steve T. Pantilat, FAAHPM, MD, MHM

Professor in Palliative Care and the Inaugural Chief of the Division of Palliative Medicine

Dr. Pantilat is the Kates-Burnard and Hellman Distinguished Professor in Palliative Care and the inaugural Chief of the Division of Palliative Medicine at UCSF. Dr. Pantilat is an internationally recognized expert in Palliative Care. He serves as the Board Chair for the Palliative Care Quality Collaborative, a national organization dedicated to improving the quality of care for seriously ill people and their families. He also chairs the Advisory Board for the Cambia Health Foundation’s Sojourns Scholar Leadership Award and co-directs the UCSF Palliative Care Leadership Center. Dr. Pantilat has published over 100 peer-reviewed scientific papers, authored two dozen book chapters, and co-edited with colleagues at UCSF two textbooks on palliative care titled, “Care at the Close of Life” and “Hospital Based Palliative Medicine.” He is the author of, “Life After the Diagnosis: Expert Advice on Living Well with Serious Illness for Patients and their Caregivers” published by DaCapo Lifelong Books in 2017. Dr. Pantilat and the palliative care team at UCSF are featured in the Academy Award-nominated, Netflix documentary, “End Game."

Quality in Community-based Palliative Care Programs
07/22/2020 at 1:45 PM (EDT)  |  Recorded On: 07/22/2020
07/22/2020 at 1:45 PM (EDT)  |  Recorded On: 07/22/2020

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