General Conference FAQs

The 2020 Virtual Conference will take place live in “real time”. Participants can attend the conference from any registered location from a computer or mobile device. For more information, see Technical Requirements.

Who is hosting the 2020 Virtual Conference?
National Hospice and Palliative Care Organization (NHPCO)
www.nhpco.org

American Academy of Hospice and Palliative Medicine (AAHPM)
www.aahpm.org

Hospice and Palliative Nurses Association (HPNA)
www.gohpna.org

Who will be in the audience?
The 2020 Virtual Conference will focus on quality and will gather nurses, social workers, counselors, spiritual care professionals, advanced practice professionals, physicians, as well as program planners, managers and executives seeking to increase their knowledge, improve their competence and enhance their professional practice in developing programs and providing the highest quality care.

What is the session format?
All sessions will feature national speakers in live-streaming broadcasts. You will see the speaker and his or her PowerPoint slides (if speaker has slides). Sound will be projected through your computer’s speakers (or through a sound system in your conference room should there be several.

A Video Library that provides informational and inspirational videos will be available. These videos may be viewed at the beginning or end of the day or during breaks to add variety and engage participants. These videos will likely prompt great group discussion.

Are there pre-conference activities?
No. However, registered individuals and organizations will have access to the conference website one week before the live event and are encouraged to log in and become familiar with the site and its features.

What if I cannot attend all the live conference events?  Will I be able to view the presentation(s) at another time?
Yes! All sessions will be recorded and available following the live event. Recorded sessions will include PowerPoint slides, handouts and any other presentation materials provided in the live session. Recorded sessions will be available to view an unlimited number of times for three months. Please note: CE/CME credit is only available for participation in the live conference.

Can I earn continuing education credit by participating in the 2020 Virtual Conference?
Yes. Nurses and physicians may receive CE/CME credit. See the Continuing Education page information on the Virtual Conference webpage including information about the Non-physician Healthcare Professional certificate for other disciplines. Please note: CE/CME credit is only available for participation in the live conference. Also note that the individual who registered for the conference obtains CE/CME credit. Those who register as a group, everyone in the group obtains CE/CME credit.

At the conclusion of the conference, you will receive an email containing a link to the Overall Conference Evaluation, and the Session Attendance and Evaluation form. To receive CE/CME credit, each individual requesting CE/CME credit must confirm participation in each session attended and evaluate each session and complete the Overall Conference Evaluation. As part of this process, you will also indicate the type of CE/CME credit you are requesting. Once attendance is confirmed and each session is evaluated, you can print out your CE/CME certificate showing credit earned for your participation.

When will I/we receive our login/password information?
The person/persons whose name(s) are provided on your conference registration will receive the login/password one week prior to the start of the conference. You are encouraged to log in and explore the conference website to become familiar with its features. Handouts will be available to download and print as they become available.

Will handouts be provided?
Session PowerPoint slides, handouts and any other presentation materials will be posted and available for participants to download and print from the Virtual Conference website as they become available. These materials will also be available for three months following the conference.

How far ahead of time should we log in to a session?
All conference sessions will begin on time. We recommend that you log in, visit the Virtual Conference website and become familiar with it and its features the week prior to the conference. At the beginning of each day, we recommend that you log in 10 – 15 minutes prior to the start time to double check your connection and sound.

In what time zone are Virtual Conference sessions listed?
All posted times are in the Eastern Time zone.

How do I complete a conference evaluation?
An evaluation of each session, including its relevance and potential to improve your practice or job function is very important to NHPCO, AAHPM and HPNA to ensure its educational programs meet professionals’ needs and advance quality care.

At the conclusion of the conference, you will receive a link to the Overall Conference Evaluation, and the Session Attendance and Evaluation form.

Can I participate if I live outside of the US?
Absolutely! For no additional cost, you can participate in the Virtual Conference as long as you have Internet access that meets the Technical Requirements.


Registration FAQs

Is registration required? Yes. See the Registration page.

Does the registration fee include all sessions? Yes. The Registration Fee covers all sessions offered during the conference and the Video Library. In addition, registered individuals and organizations have access to recordings of all conference sessions for three months following the live event.

What is the cost of registration? See the Registration page.  A variety of types of registration are available.

  • Individual: Provides one login/access through one computer for one person to participate in the conference.
  • Organizational: Provides two logins.  This enables an organization to gather as many people as they desire into two locations to allow social distancing.
  • Additional Site: Available to “add on” to an “Organizational” registration, providing access at a different physical site (i.e. different building or location) for employees or volunteers from the same organization to participate. An “Additional Site” registration provides one additional login/access.

Can I purchase multiple registrations for my organization at one time? Yes. Registered organizations can purchase an unlimited number of additional site registrations. See the Registration page or for additional help, contact NHPCO’s Solutions Center at 800-646-6460.

What if my site is registered and I cannot attend the live event?
You will have access to the session recordings and materials for 3 months following the conference. Please note: CE/CME credit is only available for participation in the live event.

Technical FAQs

Is special equipment required? All you need to participate is a computer, Internet connection and adequate speakers to project sound. If you are hosting the event for a large group in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (computer speakers will not be adequate).

Are there technical requirements? Yes! These are extremely important and should be tested well in advance! See Technical Requirements.

How does the audio work for the Virtual Conference? Audio (sound) is projected through your computer speakers. Be sure that the audio is set to the volume you desire. If you are hosting the event for a large group in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (as your computer speakers will not be adequate).

Still Need Help? Contact Us

Registration Inquiries:
Solutions Center
solutions@nhpco.org
800-646-6460

General Questions about the Conference and Continuing Education Credit:
Education Team
education@nhpco.org
703-647-5178

Technical Support Team
Email: nhpco@commpartners.com 
1-800-274-9390

Conference Sponsors